What we do

We create digital experiences

Our products

At Mercedes-Benz.io we create luxurious experiences for Mercedes-Benz digital sales and services. We are driving this to respond to the needs of our customers, for whom digital touch-points are playing an increasingly important role. With our mission to ignite and build Mercedes-Benz digital solutions, we accompany our users through the entire customer journey.

Starting from the Mercedes-Benz website to our product information pages, to the vehicle configurator, and our online store. On to our Online Appointment Booking after purchasing a vehicle, Mercedes me service app or Mercedes me Assist. Our goal? To create end-to-end luxury experiences that combine online and offline into a seamless omnichannel journey for the customer.

In the Mercedes-Benz Omnichannel Commerce Unit (MB.OC), we create customer experiences for the Web and App channels. We focus on the entire customer journey by using platform solutions that enable our customers’ different touchpoints across cars, products, and services around the car.

The Car Configurator

Product Information Pages

Passenger Cars Online Store

Federated Search Services

Want to be part of the tribe?

In our Aftersales Product Unit, we create seamless customer experiences beyond expectations. In Web, App, and eCommerce we contribute to the three core business segments Service, Accident, and Parts Trading. Our products merge technology innovations and customer requirements into convenient & easy-to-use products that our customers deserve.

Online Appointment Booking

Mercedes me Service app

Mercedes me Assist

B2B Connect App

See the tools we work with