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After the Hype: What Building an AI-Powered Customer Experience Taught Us

Mile Grncarov

After the Hype: What Building an AI-Powered Customer Experience Taught Us

Most customers don't begin a vehicle configuration journey with a list of technical specifications.


Jul 31, 2026

Techsphere

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Reliability Starts Before Production: A Site Reliability Engineer's Perspective on Building Resilient Systems

Ayoub El-Moussaoui

Reliability Starts Before Production: A Site Reliability Engineer's Perspective on Building Resilient Systems

When systems fail, it is easy to focus on what happens next. How quickly can the issue be found? How fast can services be restored? How quickly can teams get everything back to normal?


Jul 28, 2026

Techsphere
Beyond Posting: Advocacy in Tech Starts Before Content

Patricia Fernandes

Beyond Posting: Advocacy in Tech Starts Before Content

As a Social Media Specialist at Mercedes-Benz.io, Patricia Fernandes has spent years working at the intersection of technology, storytelling and employee advocacy. Through that work, she has observed a recurring pattern:


Jul 24, 2026

Techsphere
Diversity Diaries: Building Belonging Every Day

Philipp Tegethof

Diversity Diaries: Building Belonging Every Day

As Pride Month comes to an end, Philipp Tegethof, Head of People & Culture at Mercedes-Benz.io, reflects on what Pride truly represents, not only for the LGBTQIA+ community, but for all of us as colleagues, leaders and M


Jul 21, 2026

MB.io World
Spring I/O 2026: When Modern Backend Development Becomes Less About the Framework and More About the Thinking

Daniel Tarita da Silva, Rafael Esteves Pereira

Spring I/O 2026: When Modern Backend Development Becomes Less About the Framework and More About the Thinking

For years, backend conferences were often defined by frameworks, architectures and technical innovation. Which pattern should we adopt? Which technology should we invest in next? Which capability will change how we build


Jul 17, 2026

Techsphere
Enabling Teams: When Bottom-Up Beats Top-Down

Timur Irgac

Enabling Teams: When Bottom-Up Beats Top-Down

Analyse the options. Build the plan. Communicate the decision. But for Timur, Release Train Engineer at Mercedes-Benz.io, one of the most valuable lessons in organisational change came from doing the opposite.


Jul 14, 2026

Techsphere
LDX3 London 2026: Leading in a World where AI Changes Everything. But does it?

Daniela Santos, Duarte Segurado, +2

LDX3 London 2026: Leading in a World where AI Changes Everything. But does it?

There is a version of the AI conversation that has become impossible to avoid: adoption rates, productivity gains, new tools every week, and the question quietly sitting beneath it all: are we keeping up?


Jul 10, 2026

Techsphere

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